SMS, TEXT, EMAIL, MARKETING PRIVACY POLICY

Overall SMS Use:

Customer quality experience, improve business processes, and consented marketing.

Automatic Form Submission Responses:

After a customer fills out a form on our website and opts in for email/sms communication (such as a request for a quote or a support ticket), an automatic SMS confirmation is sent. This helps validate the successful submission and provides customers with an expected response timeline, improving the user experience and showing our commitment to prompt communication.

Confirmation Messages:

Confirmation SMS messages are sent post-purchase or after the booking of services, providing customers with instant reassurance of a completed transaction. These messages typically include transaction details, expected delivery dates, and contact information, boosting customer confidence and satisfaction.

Appointment Reminders:

We utilize SMS as a primary mode of reminding customers about their upcoming appointments. Our automated system sends out messages 24, 12, and 1 hour before the scheduled appointment. The SMS includes details such as the date, time, location, and purpose of the appointment, reducing the likelihood of no-shows and late arrivals.

Direct Response:

SMS is utilized to solicit direct responses from our customers. These messages may be surveys seeking feedback on our products/services or calls to action, like participating in a contest. The ease and speed of response via SMS increase participation rates, aiding market research and customer interaction.

Invoice Links:

In the interest of paperless operations and convenience, our customers receive their invoices via SMS. The messages contain secure links directing to online invoices, simplifying the payment process. It increases the punctuality of payments and enables customers to maintain a digital record.

Direct Marketing/Promotions:

Our marketing department makes use of targeted SMS campaigns to promote special offers, new products, or seasonal sales. The messages are crafted to entice our customers, using personalized data to increase relevance. This direct marketing strategy has proven to drive sales and increase brand engagement.

Database Reactivation:

From time to time, our SMS platform is used to reactivate dormant customers in our database. Customized messages are crafted, promoting new offerings or incentives to engage inactive clients. This proactive approach helps foster client re-engagement and enhances customer retention.

Client Support:

Our customer service department employs SMS to facilitate the swift resolution of client queries. Automated messages acknowledge the receipt of client issues, and real-time, personalized responses ensure efficient problem-solving. This tool, combined with human interaction, streamlines customer support and promotes customer loyalty.

Internal Notifications:

Our internal communication is strengthened with SMS notifications. Reminders of meetings, task deadlines, system changes, or emergencies are sent to team members' mobile devices, ensuring real-time receipt of critical information and fostering a proactive work environment.

Two Factor Authentication (2FA):

Security is reinforced through the integration of Two Factor Authentication (2FA), using SMS to deliver unique one-time codes for user identity verification during logins or transactions, thereby ensuring robust cybersecurity and customer data protection.

Note:

Every form includes an SMS disclaimer, informing customers that they may receive text messages from us. In addition, most forms contain an opt-in checkbox. Every initial SMS sent includes an easy opt-out option, so customers can withdraw their consent at any time.

SAMPLE MESSAGES:

Sample Message #1:

Hi [First Name], this is [Team Member Name] from Amanzi Party Rentals!

We've received your request for further details and are looking forward to talking with you. You can schedule your meeting via this link: [Calendar Link]

Standard data rates may apply. If you wish to cease receiving messages, reply STOP or UNSUBSCRIBE.

Sample Message #2:

Hello [First Name],

This is an automated message from Amanzi Party Rentals. Your form has been successfully submitted! One of our team members will reach out to you soon with more details.

Reply HELP for help, STOP to stop receiving messages. Data rates may apply.

END USER CONSENT:

Website forms:

End-users can provide their consent through website forms. Involves a section on the website where the user enters their phone number and/or clicks on a checkbox to confirm their agreement to receive messages. Example: "By visiting , end-users can fill out a form to opt-in. This involves providing their phone number and checking a box to confirm their agreement to receive text messages from Amanzi Party Rentals."

Chat widget:

Appearing as a pop-up on the bottom right corner of our website, this widget can request the visitor's phone number and permission. The consent language might look something like this: Example: "In our website's chat widget, end-users may opt to receive text messages by providing their phone number and then checking a box or typing 'Yes' to signify their agreement to receive text messages from Amanzi Party Rentals."

Appointment Booking:

When an end-user books an appointment, they provide their contact details, including their phone number.

Example: "While booking an appointment, users can opt-in to receive sms updates. This involves entering their phone number and checking a box to confirm they wish to receive appointment reminders, updates, and promotional messages from Amanzi Party Rentals."

Email Marketing:

In email marketing campaigns, a user might provide their phone number as part of signing up for a newsletter or updates, along with their consent to receive text messages.

Example: "In our email campaigns, users may opt-in to receive text messages by providing their phone number and checking a box to confirm they are willing to receive text messages from Amanzi Party Rentals."

OPT-IN MESSAGE:

Welcome to Amanzi Party Rentals! By opting in, you have agreed to receive updates & offers from us. Visit our website at [Website Link] for more We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us.

Your Safety and Security are Important To Us
What will you do with my personal information?

We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of Born 2 Bounce Party Rental LLC Inc. is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else. We are committed to protecting your privacy. We do not share or disclose any mobile information provided by you, including phone numbers, with third parties or affiliates for marketing or promotional purposes.

We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.

Official Privacy Policy Statement:

This is the web site of www.born2bouncepartyrental.com
Our postal address is
133 Noble Woods
Boerne, Texas 78006
We can be reached via e-mail at info@born2bouncerental.com
or you can reach us by telephone at (210) 899-5415
For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that our customers add to their shopping cart.

If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01.

Is it really safe for me to use my credit card?
Yes it is. Shopping at www.born2bouncepartyrental.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.born2bouncepartyrental.com

What makes it so safe?

Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.

All the big guys are using the same software: Companies like Amazon.com, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.

Still rather not use your card on the internet?
That's fine. You are welcome to print your order and fax it to us with your payment information.
Or mail it to us at:
Born 2 Bounce Party Rental LLC Inc.
133 Noble Woods
Boerne, Texas 78006
Remember to include your credit card information, check or money order in the envelope. (Just cut-n-paste this address into your word processor and make a label for your envelope.)
Or call in your order to (210) 899-5415

Credit Card Guarantee

Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00, Born 2 Bounce Party Rental LLC Inc. will reimburse you for that amount, up to the full $50.00. www.born2bouncepartyrental.comwill only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with www.born2bouncepartyrental.com while using our SSL secure server.

In the event that you suffer a loss due to unauthorized use of the credit card, according to law, you must notify your credit card company immediately based on the reporting rules and procedures which they have provided you.

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Born 2 Bounce Party Rental LLC Inc. provides live support during Business Hours to answer all your questions about party rentals, bounce houses, spacewalks, moonwalks and slides. To speak to someone about inflatable party rentals, please call . We have event experts ready to answer your immediate questions about using our party rental equipment.

You may also email us by clicking here to go to our "contact us" page. Thank you for visiting Born 2 Bounce Party Rental LLC Inc. - your source party supplies, rentals, and bounce houses and water slides.